GoEscrow Help Desk

Submit Help Request

Submit a general help, policy, legal, complaint, transaction or official enquiry to GoEscrow.

Form Number: GOE-HD1-001
Publish Date: 1st Feb 2026
A. Contact Details

Please enter your contact details. If these details match an existing GoEscrow account, this form will link the request to that account automatically and you may select ‘Transaction Specific Enquiry’ in the Help Category.

Enter first name, last name, email and mobile. GoEscrow will check whether these details match an existing client account.

B. Help Category

Please select a basic category to assist us.

C. Enquiry Details

Please tell us about your enquiry. Do not include passwords, card numbers, online banking credentials, security codes or private banking information in this form. Never disclose 2FA codes.

D. Submission Authority

I am the person named in Section A and I wish to submit this information to GoEscrow Pty Ltd ACN 650 709 354. I understand that this form on submission will be reviewed during NSW standard business hours and that GoEscrow may use the details supplied in this form to match it to any relevant GoEscrow account or transaction. I recognise that GoEscrow may contact me or any party I have nominated. I am aware of the GoEscrow Terms of Use, Product Disclosure Statement and Financial Services Guide.